Home windows 10’s cumulative replace for April, launched final week, has been throwing spanners within the works for some customers, as we’re listening to studies of some critical points with printers and extra apart from.
The replace in query is KB5025221 and as Home windows Newest (opens in new tab) picked up, there are studies that this patch has both partially or totally damaged some printers.
Brother fashions appear to be affected, as per threads on Reddit (opens in new tab) and Microsoft’s Solutions.com assist discussion board, however there’s additionally a point out of a Canon laser printer (opens in new tab) failing to work.
Some of us are discovering that their printer not prints – making it an costly and really heavy paperweight – whereas one other report notes that the scanner is damaged with a Brother multi-function printer. Eradicating replace KB5025221 was discovered to treatment the difficulty, so it appears the patch is at fault right here.
The difficulty with that repair, after all, is that with KB5025221 ditched, you’re missing protection for the newest safety measures delivered to Home windows 10 with April’s cumulative replace – hardly a great scenario.
Nonetheless, it’s additionally value noting that one consumer on Solutions.com claims to have solved the issue (opens in new tab), with the route taken being to take away the printer from the system fully, obtain the newest driver, and reinstall the machine (this was with a Brother HL-L3219CW).
KB5025221 can also be inflicting bother exterior of printers, with some of us reporting that post-update, they’re seeing the default apps settings menu showing each time they hearth up Google’s Chrome browser.
We’ve additionally seen a report of an exterior exhausting drive not working after the cumulative replace, however as that is only a single grievance at this level, it’s not likely one thing to be involved about – but.
Oh, and a ultimate downside with this replace is that some folks can’t set up it, though set up failures are nothing new for Home windows 10 (and Home windows 11).
Evaluation: Printer issues are nothing new
Concerning the talked about answer for the printer bug, naturally we do should take particular person studies with some warning (and what works with one system and printer, might not with one other – as ever your mileage might range). Nonetheless, it sounds prefer it may very well be value a shot.
What’s fascinating is the consumer reporting the above repair notes that they’ve a USB printer – a part of the answer is to disconnect it, then plug it again in – and the brand new replace comes with a treatment for USB printers being reported as multimedia units by Home windows 10. Elevating the query of whether or not that specific piece of bug squashing has created extra issues than it solved, however we are able to’t know for certain, after all.
Optimistically, Microsoft will likely be investigating this situation in brief order, if the corporate isn’t already. It’s not a superb search for Microsoft to have one other bug with printers pop up, as Home windows 10 has seen greater than its justifiable share of printer-breaking gremlins up to now.
Hopefully we’ll get official phrase quickly sufficient, and Microsoft will clean over this newest printer downside. Till then, when you’re affected, the talked about workaround seems like your finest probability of retaining the replace in place – and your safety ranges as much as scratch.
